Customer service is everything. All I wanted to know was did they still have the book in stock and could I expect it within the next week. Not a lot to ask.
Great people working there extremely helpful. Very clean and organized place fantastic prices.
I went to the store the day it was likely to be there as I hadn't received a call, and the book wasn't there yet. This isn't what angered me, because when I ordered it, I was told it likely would be there. I understand likely to mean not definate. What angerd me, and why I will likely never patronize this establishment again was that the man working there was unhelpful and rude. I asked if they even had the book in stock as the website only showed one. He was of no help and I could tell I was interupting whatever else he was doing so I left.
I ended up paying three times as much to rent a used copy from the college book store as I was expecting to pay for an acceptable copy. I would say I was partly at fault for waiting so long to get my textbook, however I had purchased a copy from Amazon which ended up being defective, missing pages which I didn't find out until the first class.
I found a used text book I needed on this website and went to the local store on Second St in Manchester NH to have it delivered there since it was close to work and would save on shipping. I was told the book likely would be in by the following week and I would receive a call. This was fine as I just needed it before class started.
A wonderful little store filled with many different genres. I always find something interesting.
The Book Cellar is a US Book Store based in Manchester, New Hampshire. The Book Cellar is located at 581 Second St, Manchester, NH 03102, USA.
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