The only reason I keep going back is because of Chris Schweiger who is caring and amazing.
The positive is pediatrics is fantastic! Our kids pediatrician is wonderful. You aren't just a number. It's not rushed.
Crappy. Third time in the last six months I've called back a few days after refilling a rx (both by phone and other times myD-H online) only to hear that they never got going on it or never got the message. Very inconvenient, and the staff acts like you're bothering them when you ask what the deal is.
I recently had surgery for basal cell carcinoma. My cancer was so extensive that it required two successive visits to complete the Mohs procedure. During both visits, Dr. Stewart and the entire nursing staff were the consummate professionals, concerned at each stage with my comfort and explaining the step-by-step process. They were friendly, solicitous, and clearly devoted to making my experience a success in every way. My thanks to Dr. Stewart, Laurie, Janet, Deanna, and Deb for being so good at their respective jobs. They made a difference and are one reason why I will choose D-H in the future.
A+ from me. love all the staff!
This is not the first issue I have had with Dartmouth but this time I am fed up. Called to get an appointment for my mother (family practice). The schedule was booked out and because it was important for her to be seen soon because she is having kidney issues I was told someone would call me to see if she could get on the schedule sooner. After a week I received no call to get her in so I called back to get a referral to a kidney doctor directly and skip family practice. I called back to check on the referral 3 days later and they said no referral was entered and did I know my mother had an appointment yesterday??? No, because no one called either of us to let us know they actually schedule an appointment. There is an old referral in the system but I cannot get her in for a month and a half. Completely frustrating when you are trying to get an elderly parent care and no one seems to understand or even care to help.
Dartmouth Hitchcock Manchester is a US Hospital based in Manchester, New Hampshire. Dartmouth Hitchcock Manchester is located at 100 Hitchcock Way, Manchester, NH 03104, USA.
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