3. Have a demand for payment IN FULL, IN ADVANCE of any treatment being offered. Even at the "low end" of their "estimate" that can be THOUSANDS due upfront, possibly at midnight when the bank is closed and your funds aren't easily transferred, SO BE PREPARED. (Pet insurance or not, you'll have to cough it up!) If you ask to pay partial and do the rest in the morning when the bank opens, do NOT expect leniency over your "financial constraints"; they've a business to run, people to pay~ let alone all those administrative changes they'll need to make reworking the two day treatment bill. Toner cartridge, people- the real enemy!
2. Get hit or miss bedside manner. I can deal with getting a bit of attitude or snarkiness from a tired and grumpy administrative staff member who doesn't want to hear about your situation- frankly, you'll see that in me, too, occasionally. People are only human. Really, who cares as long as your dog is treated well, and gets the best care possible, right? Variety is the spice of life! These poor people are asked to do horrible things to unsuspecting animals everyday, so just get over your feelings of entitlement in regards to being coddled at midnight. When asked "is it alive"... It may be a perfectly reasonable question. So what if it haunts you, long after your dog dies on their table. Get over it. Learn to control your neurotic anxiety.
1. Wait as though you're visiting for an annual exam when you may be desperately seeking urgent time sensitive critical care. Most ER Vets do see urgent critical care cases first, and you may feel 'ghosted' when the parking lot is empty and it's just you and one other person in the waiting room... But, for all you know, they're triaging a farm load of emus in the back.
4. If you refuse treatment, question typical/common practices, or say anything under their questioning which may be suspiciously interpreted as remotely hostile or incendiary, they will call your vet and all the other vets in the area to "warn them" about you, and your dubious "financial constraints". That's what good neighbors do, after all. There are reputations to protect and images to propagate.
In an emergency you don't have time to research a whole lot, so, be warned if you're responsible and shopping ahead...
I brought my rescue here and was extremely happy with the friendliness and attentiveness of the staff as well as the knowledgeable vet we had. Well worth the wait.
Wonderful understanding staff. I have a very nervous and scared pup who needed to be examined and have X-rays done. I brought both pups with me because my other pup is so happy and friendly it helps my nervous nelly. They never questioned why both were there and immediately recognized they could use her to help him relax without me having to say a word. They were patient enough with him they got an X-ray while he was laying on his back. When he came out of X-ray his tail wasn't tucked and he wasn't pulling too hard on the leash until he saw us. They gave multiple treatment options and listened to my opinions with a very open mind.
In Case of Emergency- if you go here, you may:
Quick, super nice and put me right at ease about my dog and the cost was very reasonable. I am very happy with my experience and highly recommend. My brother brought his dog here and had recommended it I will definitely keep this as my emergency vet!
We have had good and bad experiences here. I love some of the doctors. That gets you at least three stars in my book!
Brought our dog in tonight with symptoms that reflected some sort of poison ingested. Falling over, panting, anxious, dizzy, loss of energy and appetite. When she first started to act funny at home we immediately called our normal vet, descibed the symptoms, and were told to get her to the emergency room ASAP. Got the the ER at 9pm. Waited 2 1/2 hours. At that point sick puppy was starting to act more normal and we decided to just head home instead of waiting any longer. If she had not started to feel better and was getting worse, we would have just had to sit and wait and watch her being sick. For an ER, totally seemed understaffed. More staff, less wait times or communicate a realistic wait time.
Veterinary Emergency Center Of Manchester is a US Veterinary Care based in Manchester, New Hampshire. Veterinary Emergency Center Of Manchester is located at 336 Abby Rd, Manchester, NH 03103, USA.
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