The rental agent in the garage was very personable, friendly, and professional. He was very good at his job and had me in and out. He made the entire process very easy. Thank You very much Dan!
Never using Dollar again.
As we were leaving, the Dollar check in clerk started raving and waving a paper full of "positive reviews" she gets. Completely unprofessional.
Dollar regularly has the best rates and this trip was no exception. In the end, we paid about 45% less than first quoted. The car was a full-size that had a few miles on it but was in good shape and did all we needed and more. The counter and check-in folks were great to work with. If you are looking for a decent vehicle at a good value, always check out Dollar's online deals.
Rented a car a week and a half ago. We were given a Toyota Camry with a GPS which was very helpful on our vacation. The vehicle was a 2016 with about 900 miles on it. Very nice and good service at the check in counter. Will definitely use them again on our next visit. Also the attendant who got our car for us was very helpful, got our gps going for us to get us started on our trip.
We were very pleased with the customer service we received with our Dollar Rent A Car experience. When picking up the car we were assisted by Rosa, who was informative and answered all of our questions. At the time we returned the car I left my cell phone in the car and the attended quickly found me to return my phone as we entered the airport. I call this Customer Service at its best!!
When we finally asked why she was being so rude, she told us to wait in the corner like naughty children, because she had to call the manager to deal with "rude customers." Mind you, we never raised our voices or said a bad thing to her, all we did is ask for our reservation, with no add-ons and ask to not be treated rudely.
At this point we decided to take our business elsewhere. The clerk at the Budget desk treated us like normal human beings and we got our car with no problem even though we hadn't had a reservation.
Before our interaction, there was a white person ahead of us, who was processed in a short, but polite manner, leading me to think this clerk's problem is that she is a bigot and thinks she can treat people like they are subhuman.
Check-in clerk was extremely rude and racist. We reserved a car for our honeymoon, the minute she heard my husband's accent, she started being extremely rude to us. She pushed add-ons and things we didn't want and when we turned them down and asked for our reservation, she refused to listen.
Dollar Rent A Car is a US Car Rental based in Manchester, New Hampshire. Dollar Rent A Car is located at 1 Airport Rd, Manchester, NH 03103, USA.
Please contact with Dollar Rent A Car using information above: Address, Phone number, Fax, Postal code, Website address, E-mail, Facebook. Find Dollar Rent A Car opening hours and driving directions or map. Find real customer reviews and ratings or write your own review.
Find Car Rental in Manchester